Privacy Policy
Privacy Policy – Wbotify
1. Introduction
At Wbotify, we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our WhatsApp Business API platform.
2. Data Collection
We may collect the following types of data:
User Information:
Includes your name, phone number, email address, and payment details when you register or use our services.
Usage Data:
Includes technical information such as IP address, browser type, device information, and usage patterns to enhance performance and security.
End-User Data:
As a platform provider, Wbotify processes data on behalf of its users. You are responsible for obtaining proper consent from your end-users before collecting or processing their personal data via WhatsApp.
3. Data Usage
We use collected data for the following purposes:
Service Delivery:
To provide, maintain, and improve our WhatsApp Business API services.
Communication:
To send important updates, notifications, and customer support messages.
Legal Compliance:
To comply with applicable laws, regulations, and platform policies (including Meta’s requirements).
4. Data Sharing
We do not sell, rent, or trade your personal data.
We may share information with trusted third-party service providers who assist in operating our platform, under strict confidentiality agreements.
We may disclose data if required by law or to protect our legal rights and prevent misuse.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
Users are responsible for maintaining the confidentiality of their account credentials.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations
7. User Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
For any such requests, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any significant changes will be communicated to users, and continued use of our services will indicate acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@helicopticsolutions.com
Address: Delhi, India